Frequently Asked Questions
Everything you need to know about our high-performance snacks and orders.
Are Grenade products suitable for vegetarians?
Many of our products, including several flavors of our Selection Box and Carb Killa shakes, are suitable for vegetarians. However, we recommend checking the specific ingredient list on each product page for the most accurate dietary information.
How should I store my Grenade bars to keep them fresh?
To maintain optimal texture and flavor, we recommend storing your bars in a cool, dry place away from direct sunlight, ideally at a temperature between 15°C and 22°C.
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, and we offer free shipping on all orders over $50.
Can I return food products if I change my mind?
Due to food safety and hygiene regulations, we cannot accept returns on food or drink items unless they are damaged or faulty upon arrival. If your order is damaged, please contact our support team within 48 hours.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery windows vary by country and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.